Skip to Content

Hallmark Cards, Inc. Collect Shipment Instructions

Prior to entering your shipment information, please determine if your shipment is applicable for parcel shipping.

Parcel Shipment Information:

Parcel Shipment Criteria:

  • Under 200 lbs.
  • 20 cartons or less
  • Any one carton maximum is to be less than 130 inches combines length and girth (L+2H+W) and not to exceed 70 lbs

To ship FedEx via FEDEX GROUND:

  • If shipping to a Hallmark facility, send FedEx ground with freight terms “SHIP COLLECT”.
  • If shipping to a non-Hallmark facility, contact Hallmark Transportation Operations (transportation@hallmark.com or 1-800-843-5160) for shipping instructions.

LTL & TL Shipment Information:

  • If your company ships primarily less-than-truckload (LTL) or full truckload (TL) shipments to Hallmark cards, Inc., please contact Hallmark Transportation Operations at transportation@hallmark.com or 1-800-843-5160 with your shipment details. You will be advised of the carrier picking up your shipment once the carrier is selected.
  • As a routine shipper, you will be required to book future shipments using the Hallmark Global Transportation website. For instructions in using this system, you will receive a training manual to walk through the shipment booking process.
  • Prior to registering for website access, we recommend that you contact your network administrator to set up a distribution email address. This address will allow the carrier notification to be sent to multiple personnel within your organization. This email address will be needed to complete you registration.