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Hallmark Cards, Inc. Collect Shipment Instructions

Prior to entering your shipment information, please determine if your shipment is applicable for parcel shipping.

Parcel Shipment Information:

Parcel Shipment Criteria:

  • Under 200 lbs.
  • 20 cartons or less
  • Any one carton maximum is to be less than 130 inches combines length and girth (L+2H+W) and not to exceed 70 lbs

To ship FedEx via FEDEX GROUND:

  • If shipping to a Hallmark facility, send FedEx ground with freight terms “SHIP COLLECT”.
  • If shipping to a non-Hallmark facility, contact Hallmark Transportation Operations ( or 1-800-843-5160) for shipping instructions.

LTL & TL Shipment Information:

  • If your company ships primarily less-than-truckload (LTL) or full truckload (TL) shipments to Hallmark cards, Inc., please contact Hallmark Transportation at or 1-800-843-5160 for assistance.
  • Routine, high volume shippers may be provided instructions and training guides to input shipment details directly into Hallmark’s Transportation Management portal for routing.