Emergency Procedures
Follow these procedures in case of an emergency or drill at Hallmark headquarters.
In case of ANY emergency, call 816-274-4148
For FIRE or FIRE ALARM:
- Follow building EXIT signs to nearest EXIT and proceed to closest assembly point
- If you see smoke, sparks, flames, or any other sign of a fire call 816-274-4148
For MEDICAL EMERGENCY:
Call 816-274-4148
For SEVERE WEATHER:
Use the stairwell that is closest to you and proceed to either:
- 7th Floor column V9 (columns with gold bands)
- Rice Center 1st Floor column L74-N74
For SAFETY or SECURITY incident:
- Call 816-274-4148
- If needed, EVACUATE via the FIRE routes, unless directed otherwise by emergency responders
- DO NOT go back to your work area to retrieve personal items, stay out of the impacted areas
Why not call 911?
Outside emergency operators are unable to trace a call to a specific location within Hallmark facilities. Calling Hallmark security, instead of 911, assures that emergency responders are dispatched immediately to the proper location within the Hallmark facility.
During an emergency, employees are responsible for:
- Knowing primary and secondary evacuation routes
- Notifying your manager as soon as possible if you need assistance in an evacuation due to a temporary or ongoing physical condition
- Escorting any guest(s) you are hosting to the evacuation route and rally point
For more information on emergency procedures, and maps, visit the intranet.